Orient Travel History:

Orient Travel & Tourism Agency was established in Dubai in 1963; and which was subsequently shifted from Dubai to Sharjah in 1965 by Late Sheikh Khalid Bin Sultan Al Qasimi, who was a man with a vision in travel and tourism industry; He was also the first head of Civil Aviation in Sharjah and had the unique distinction of establishing the first flying school in Sharjah.

Board of Directors:

H.E Sheikh Sultan Bin Khalid Al Qasimi
H.E Sheikh Faisal Bin Khalid Al Qasimi
H.E Sheikha Lubna Bint Khalid Al Qasimi
H.E Sheikh Saud Bin Khalid Al Qasimi
H.E Sheikha Sheikha Al Qasimi
H.E Sheikha Fatima Bint Khalid Al Qasimi
H.E Sheikha Amal Bint Khalid Al Qasimi
H.E Sheikha Aisha Bint Khalid Al Qasimi

Orient Travel Management:

H. E. Sheikh Faisal Bin Khalid Al Qasimi, President of Orient Travel; is a member of ruling family of Sharjah. Having served in various prestigious positions in the government, he is a seasoned & experienced management stalwart – who has pre-empted and seen great development through the decades; in the past few years he has taken a very active role in Orient Travels. Man of quality, consistency, and steadfastness and a pillar of strength and support for all, always.

H.E. Sheikha Lubna Bint Khalid Al Qasimi is the Minister for foreign trade of U.A.E; and was previously the Minister for Economy & planning. She holds the distinction of being the first lady from UAE, to hold a ministerial post in the U.A.E Cabinet. Her talents & business skills are exceptional and with experience she has rightfully gained a foot-hold in a competitive world. She is leading & guiding member of the board; and is much sought after key-note speaker on International forums.

H.E. Sheikh Saud Bin Khalid Al Qasimi is a prominent member of the board, himself a enterprising and successful business man and investor; he has been a strong pillar of commitment & loyalty to the Orient Travel Brand. He is a solid driving force, in propelling Orient travels in their future endeavors.
He is also the advisor to H.E Sheikh Sultan, Ruler of Sharjah.

Asim Arshad is the Chief Executive Officer (CEO); The Vision & Strategy, Direction & Culture disposition has been top-class & the achievements speak for themselves. With over 33years of top-management experience in senior positions in the industry; is the “guiding light of the company” He was included as 37th in the top-50 Power List of Travel & Tourism personalities in the Middle East by coveted ATN.

The Management Team:

Mr. Asim Arshad, Chief Executive Officer
Email: asim@orienttravels.com

Mrs. Srilatha Reddy, General Manager Corporate Travel
Email: srilatha@orienttravels.com

Mr. Mohsin Kidwai, General Manager Retail & Leisure
Email: mohsin@orienttravels.com

Mr. Jai Kumar Jhabakh, General Manager Finance & Admin
Email: jai@orienttravels.com

Mr. Khalid Abdul Aziz, Manager GSA’s
Email: khalid@orienttravels.com

Mr. Zubair Musliyarakath, Sales Manager – SHJ & Northern Emirates
Email: zubair@orienttravels.com

Mr. Waseem Rahmany, Sales & Business Development Manager
Email: waseem@orienttravels.com

Mr. Afrasiab Niazi Manager- Retail Division, Dubai
Email: Niazi@orienttravels.com

Mr. Ownali Pagdiwala Manager-Finance
Email:- ownali@orienttravels.com

Mrs. Najah. F.Terkawi Manager Abu Dhabi
Email:- najah@orienttravels.com

Vision Statement:
To be the first choice travel management company (TMC) for all Our Customers, Suppliers & Stake Holders through performance/provision of total quality services to one and all…first time…and every time.

Mission Statement:
To Provide Total Quality Travel Management Services, Always.
To Maintain Excellent Customer Satisfaction Levels, Always.
To meet and exceed Our Customer expectations, by continuously upgrading our industry knowledge, and skills in latest tools & products.

Orient Travel Profile:
Established in 1963 in Dubai and subsequently moved to Sharjah in 1965, Orient Travel has since grown to become one of the Top Travel management companies, in the U.A.E; in the last 45 years we have positioned ourselves as “Leaders” & “Trend Setters” of the industry.

With a network of office, second to none; the organization has carved a niche for itself in the travel industry.

With a team of dedicated travel consultants and professionals, global partnerships & state of the art technology gives Orient Travel the edge over competition, and an ability to serve needs of Business, Ethnic and Leisure travelers.

We are experts in Corporate travel management, Retail travel management, Seamen Travel, On-shore & Off-shore crew travel, Rig-Crew travel, Leisure/Destination Management, Specialty vacations, Event planning & management, Loyalty reward programs – whatever your travel needs, Orient Travel has a solution.

As General Sales Agents (GSA) of major airlines, international global partnerships & affiliations and large network of offices; we are the “Trend Setters” in UAE. Our GSA’s include the following:

• Air France
• Al-Italia
• Gulf Air
• Jet Airways
• Lot Polish Airlines in UAE
• Olympic Airways
• Pakistan International Airlines – PIA – Dubai & Northern Emirates
• Saudi Arabian Airlines
• Syrian Arab Airlines
• Yemenia Airways
• Safi Airways

“One of Our strength is the whole sale business… and we provide complete support to customers & the trade”

The innumerable awards & accolades we have received provide testimony to the statement we make. Infact, in 2010 we received the much coveted World Travel Award as “Best Travel Agency for Business Travel” in UAE.

“Excellence for us, is more than a destination – it’s a way of Life”

Our Expertise & Cumulative Experience:
With a combined team of some of experienced travel management professionals in industry, and whose cumulative combined strength, maturity & achievement of above 100 years…we reflect strength, experience and maturity in delivery of the best possible service to all our valued clients always.

Through our cumulative expertise in travel trade, we guarantee you seamless personalized travel experience. We place high value on quality and attention to detail, and will go that extra mile to meet and exceed client’s expectation by continually updating our knowledge and skills in products & tools. Simply said “reach us to reach your destination”

Careers:
Orient Travel offers, excellent career options for all individuals of all nationalities with an opportunity to work, thrive and grow in a professional, work friendly and team-spirited oriented environment. Our remuneration packages are on par with the best in the industry, the work ethics on and off the work place are clearly defined, remuneration increments, designation promotions, stability of tenure are some of the crucial advantages are employees enjoy.

Our Global Affiliations:
Our global partnership and affiliation with strategic and industry leaders/companies, just as our selves, helps us provide to Our Clients global buying power locally, customized leading edge technology within easy financial reach, strong global operations support, enduring opportunity for growth in competition and ever-expanding global market-place, very high quality service provision, financial stability, innovation & commitment. Our global partners are, Egencia – an Expedia Inc company and M/s ATPI, who also now own M/s Instone Inc – the global market leader in marine travel. Our motto is: “Locally Managed, Globally Supported”

Awards & Achievements:
Our consistent work ways, prudent and professional work policies and practical applications and ability to keep up to standards and promises have earned us various awards and accolades – the list here includes some of the awards & citations year after year: Travel port, Sabre-Emquest, Air India, Air France, Air Arabia, Austrian Airlines, British Airways, Cathay Pacific, Delta Airlines, Emirates Airlines, Etihad Airways, Gulf Air, Japan Airlines, KLM Royal Dutch Airlines, Kenya Airways, Kuwait Airways, Lufthansa German Airlines, Lot-Polish Airlines, Malaysian Airlines, Royal Brunei Airways, Saudi Arabian Airlines, Singapore Airlines, South African Airways, Swiss International Airlines, Sky Team, Srilankan Airlines, Thai Airways, United Airlines, US Airways etc…And some of best known hotel chains, in the world…like Hyatt, Marriott, Hilton, Sheraton, Le Meridien Crowne Plaza, Raffles Group etc…

Our Services:
“Armed with a positive, can-do attitude, we at Orient Travel see no limits and are propelled towards success”.

• Air ticketing for all airlines, including “Legacy” Carriers & “Low Cost Carriers” at special rates. Creative Ticketing Advice & Expertise and Negotiated Airlines Special Fares.
  Full Range of Scheduled Airfares, Consolidated Fares, Charter Flights & Costs, Personal Traveler Profiles, , Group & Incentive Travel Marine Fares & Crew Changes, Cruise and Ferry Tickets
  Executive Jet & Helicopter Charter etc..
• World-wide Preferred Hotel Rates.
• Package Tour bookings with all tour operators – Cox & kings, SOTC, TCI, Thomas Cook, Cosmos, Trafalgar, Insight, Star Cruises, Holland America Cruise, Celebrity Cruise, Norwegian Cruise, Princess Cruises and many more operators.
• Meet & Greet Services at airports.
• Surface Transportation with Eurail, Europe Country Passes, Britrail, Amtrak and Grey-hound. Exclusive Car Rentals for your local & international transportation needs, Seat in Coach transfers, Chauffeured Limo Services etc
• Travel Insurance coverage, with BHUPA, Al-Buhaira, AXA, Norwich Union, AIG etc. Tailored Travel Insurance Policies.
• Customizable package tours to all over the world, including tailor made packages to hot destinations such as: Malaysia, Thailand, Singapore, Hongkong, Kenya, Egypt, Turkey, Germany etc.
  Special offer packages like Eid Holidays, National Day Holiday package, Desert Safaris or local sightseeing etc to Expatriate clients and provision of special tailor made packages to local Arab community clients who travel over-seas for short time Eid holidays or breaks etc…We are aptly staffed and experienced to handle all generic and specific requirements like Muslim meal, Arabic speaking guide or interpreter etc.
• Assistance provided at Partner Network Offices, world-wide.
• Sophisticated MIS reports, World-wide One Call 24 hours Emergency Assistance & Comprehensive after Sales Service, Extended Credit Facilities. We encourage our clients to use and transact business in Lodge Cards, and we transact business through Lodged Cards such as: Diners, Master Card & Air plus etc…

Corporate & Marine Travel Profile:
We are leaders in corporate and marine travel management, and have been acknowledged as ‘trend setters” in the industry. We were awarded the “Oscars” of the travel industry the “World Travel Award” in 2010 for Business Travel. We understand the high demand & challenges of the corporate & marine travel; and are fully equipped to provide consistent and qualitative service always.

With a team of dedicated & experienced travel consultants and our global affiliations give us the ability to service all kinds of business enterprises in the region.
Example: Multi-National Corporations (MNC’s, Small & Medium Enterprises (SME’s) and Local originated companies.

We also service clients in “Implant Offices” which are located at the respective client’s own office premises; thereby clients gaining on our technological abilities, global reach and customized handling as per need of the company.

We operate a 24hours call center on Tel: 04 – 3433332; which caters to your emergency & after office hour’s requirements for travel arrangements.

We offer special corporate credit arrangements through use of Corporate Cards/Lodge Cards such as – Diners Card, Master Card & Air Plus etc..

Infact, we are the only company of repute to have offices in all the 07 Emirates of the U.A.E.

Quality Section: We are a quality driven organization, and as stated afore here “Excellence for us, is morethan a destination it’s a way of life” and we believe and follow it in word and deed.

We are ISO-9001-2008 Company, with pre-determined internal and external audits carried out from time to time-so as to make sure our qualitative service provision & consistency on service delivery is top class & is complete on compliance always.

Our Retail Profile: Orient Travel is the one and only TMC with the unique distinction of having offices in all seven emirates of U.A.E.

All our retail offices are centrally located on high-end business locations, which can be termed as “high street” locations across the UAE.

Our offices are clearly visible and have ample parking spaces in and around the premises – so as to make your visit to our offices as comfortable and easy as possible.

Our office extended working hours, are tailor-made to help you, our valued clients, to be able to conveniently visit and transact on your travel requirements.
All our offices are open on Fridays and Public Holidays, so as to give you valuable time and cost saving while dealing with us.

We have offices in Dubai – Bur Dubai, Naif road, AlQuoz, Sheikh Zayed road, National Paints, International city, Jebel-Ali, Sharjah – Rolla street, Halwan, Abu Shagara, SAIF Zone, Dibba, Madam etc; Abudhabi –Old Airport Road, Ajman, Ras-al-Khaimah, Khorfakkan, Fujairah.

Orient Holidays & Leisure:
Orient Holidays is a holiday hyper mart with-in Orient Travel that specializes in group departures, free independent traveller (FIT) programs, and incentive tours, regular tours for business and pleasure, transport services and cruises etc.

The out-bound travel programs cover all favorite destinations all over the world; be it a customized holiday for that savvy and largely-independent backpacker, or a thoughtfully planned group tour for a value and memorable holiday, there’s something for everyone at Orient Travel.

We have complete supplier credibility, best applicable rates and the tour packaging hosts includes Arab families and expatriates; we provide bilingual guides and interpreters/translators as part of a large exclusive group when needed.

All travel needs of the local population are kept in mind and packages made with complete prudency and smartness - so as to enable our valued clients to enjoy a seamless holiday.

We have exclusive access to www.expedia.com hotels, with special and contracted rates – that are currently being sold. Besides we also deal in hotel content from GTA & other popular and big-time suppliers around the world.

Events Management Division - MICE:
An important part of our Orient Holidays, this stream provides expert solutions for event, motivation & travel management. Creative and strategic approach towards client requirements is the strong foundation upon which the whole team is focused; and has time and again achieved the honor of being a long-term event partner with various MNC’s.

Our team offers the highest degree of precision planning with a creative and effective approach to every brief and requirement. We listen, get to know your business, then apply our expertise to create and manage a memorable experience.

Air Charter Services:
Over more than two decades, we have built up an outstanding reputation for responsiveness, efficiency, professionalism, safety and service in ability to organize and provide air charter services; we can provide VIP charters, Business charters, Air Taxi, Helicopter charters, Group travel charters, Sports charters & Cargo charters etc. Under Cargo charters, we can provide charters for freight forwarders, charities & relief organizations, Government departments, Airlines & GSA’s, Oil & Automotive industry & to Brokers.

Visa Section - Outbound:
We provide efficient, reliable, unique and complete out-bound visa services right from filling up of visa forms, to submission and collection of documents in Dubai & Abudhabi….for individual visa and/or group visa travel, including tourist and business visas processing. On completion of the out-bound visa process or as per collection dates…we prudently collect and deliver documents back to clients straight-away.

Auxiliary Services:
A very crucial service aspect of Orient Holidays, we are constantly updated and aware of the happenings in the trade and are appropriately geared by providing value for money solutions and our lists of auxiliary services include the following:

• International Driving License (IDL): accepted in over 200 countries around the world; the IDL costs, AED 150.00 and the requirements for issuance are valid residence visa of UAE, clear UAE license copy, the validity of the IDL is one year from the date of issuance.
• Travel Insurance – BUPA, AXA, Chartis and Al Buhaira are the various top-line travel insurances…that we are connected with. We are able to provide comprehensive and complete travel insurances to our passengers, customers and can tailor make an insurance based on your need (if any).
• Private Limousine Services – (Chauffeur Driven & Car Rentals) can be arranged for all our clients through world renowned companies, either in UAE or World-wide; like Hertz, Budget, Avis, Inter-rent, Alamo or Orient Transport, Orient Tours, UCR etc.
• Lounge Vouchers –Lounge Vouchers can be issued at all our offices for the First Class Lounge in Terminal-01; charged at AED 100.00 for 04 hours & Business Class Lounge in Terminal-01; charged at AED 90.00 for 04 hours respectively.
  P.S: A voucher needs to be carried physically and presented at the entry point for access into respective lounges.
• Meet and Greet Services at Dubai, Abudhabi & Sharjah Airports respectively can be arranged. Marhaba Services, in Dubai have the following services that can be arranged:
  Diamond Meet & Greet, Family Package, City Stop Packages, Limo Services, Floral Bouquets, Lounge Facility, DU visitor mobile; where-in each service has specific rates.